Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at info@vandalperformance.com.

If your return is accepted, we’ll provide a return shipping label along with instructions on how and where to send your package. Items returned without first requesting and receiving return authorization will not be accepted.

You can contact us with any return-related questions at info@vandalperformance.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if your item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain products may not be eligible for return, including custom, personalized, or special-order products. Please contact us if you have questions or concerns regarding the return eligibility of a specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you receive the product you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

Your item must be in the same condition in which you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return and let you know whether the refund has been approved.

If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember that it can take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at info@vandalperformance.com.