VANDAL FAQ's
1. What is Vandal Performance?
Vandal Performance is a premium motorsport technology company dedicated to developing high-performance sim racing and real-world motorsport hardware. Our products are engineered to deliver exceptional reliability, functionality, and driver experience, whether you're competing in a professional simulator or on the race track.
2. Are your products designed for sim racing or real-world motorsport?
Both. Vandal Performance develops products for serious sim racers and motorsport enthusiasts alike. Many of our technologies and design philosophies originate from real-world racing, allowing us to create products that perform at the highest level in both environments.
3. When will products be available?
We are currently preparing for our initial product launches. Availability timelines will be announced as development and validation milestones are completed. Sign up for updates to be the first to know.
4. What types of products will Vandal Performance offer?
Our initial product lineup includes:
- Steering Wheels
- Digital Display Units (DDUs)
- Button Boxes
- Sim Racing Controls
- Motorsport Electronics Accessories
Additional products are currently under development and will be announced in the future.
5. Who is behind Vandal Performance?
Vandal Performance is built by a passionate team of engineers, designers, software developers, and racers with decades of combined experience across sim racing and professional motorsport. Working alongside industry experts and Formula 1 driver Gabriel Bortoleto, we develop products that blend cutting-edge technology, uncompromising quality, and real-world racing insight to deliver an exceptional driver experience.
6. Where are Vandal Performance products designed and developed?
Vandal Performance products are designed and developed by our engineering team using industry-leading design, validation, and testing processes. Additional details regarding our facilities and manufacturing partners will be shared as products launch.
7. Will you offer customer support and warranty coverage?
Yes. Vandal Performance is committed to providing professional customer support and clear warranty coverage. Specific terms will be available with product launches.
8. Are Vandal Performance steering wheels compatible with my simulator?
Our steering wheels are designed to support many of the industry's most popular sim racing platforms and wheelbases. Detailed compatibility information will be listed on each product page to help ensure seamless integration with your setup.
9. Which wheelbases are supported?
Compatibility varies by product. We are actively designing support for many leading direct drive wheelbases and sim racing ecosystems. Supported platforms will be clearly listed within each product's specifications.
10. Do your products work with SimHub?
Yes. Our sim products are designed to work with SimHub, providing access to customizable dashboards, telemetry data, shift lights, warning indicators, and vehicle information across a wide range of racing simulators.
11. Are your products plug-and-play?
Most Vandal Performance products are designed to offer straightforward installation and setup. Depending on the product, some configuration may be required to customize displays, lighting, controls, or software integration.
12. Can I customize button colors, LEDs, or displays?
Yes. Many Vandal Performance products feature customizable RGB lighting, configurable controls, and personalized display layouts. Available customization options may vary depending on the product model.
13. Do you ship internationally?
Yes. Vandal Performance plans to offer worldwide shipping to most countries and regions. Shipping availability and rates will be displayed during checkout.
14. How long does shipping take?
Shipping times depend on product availability, destination, and shipping method selected. In-stock products are typically processed within a few business days, while pre-orders and limited-production items may require additional lead time.
15. Will duties or import taxes apply?
International customers may be responsible for import duties, taxes, brokerage fees, or other charges imposed by their local government. These fees are not included in product pricing and vary by country.
16. What warranty coverage is included?
Vandal Performance products are backed by a limited manufacturer's warranty covering defects in materials and workmanship under normal use. Warranty terms and coverage periods may vary by product and will be outlined on each product page.
17. Do you offer replacement parts?
Yes. Replacement parts and service components may be available for select products. Availability depends on the specific product and region. Please contact our support team for assistance.
18. Can your products be used in race cars?
Certain Vandal Performance products are designed for motorsport applications and may be suitable for track vehicles. Product descriptions will clearly indicate intended usage and compatibility. Professional installation is recommended for motorsport applications.
19. Do you offer dealer or distributor programs?
Yes. Vandal Performance is actively building a global network of dealers and distribution partners. Businesses interested in representing the brand are encouraged to contact us through our contact page.
20. How can I stay updated on new product releases?
The best way to stay informed is by subscribing to our newsletter on the bottom of our web page and following Vandal Performance on social media. We regularly share product announcements, development updates, event coverage, and launch information.